You must obtain permission from a doctor if you would like to leave the clinic, whether during the day or over the weekend. You must then tell a member of the nursing staff how long you will be absent. The clinic accepts no liability whatsoever during absences of any kind.

A wheelchair-accessible cash dispenser is available on the Balgrist University Hospital campus, opposite the “Balgrist” tram stop.

Any incoming emails addressed to info@balgrist.ch and faxes sent to fax number 044 386 11 09 that bear your name will be forwarded to you as soon as possible.

If disease or disability prevents you from returning to your former occupation, we will help you with vocational rehabilitation.

If required, we will be happy to give you the telephone number of a hairdresser who visits the hospital.

Patient-centred research

In Switzerland, illnesses and injuries associated with the musculoskeletal system are responsible for the majority of hospital admissions. This mainly puts pressure on the patients and their relatives. At the Balgrist Campus, the unique centre for musculoskeletal research and development, scientists, physicians and developers work in close harmony. They focus their expertise on eradicating the problems affecting patients and on further developing state-of-the-art approaches to therapy. The Campus unites the research groups Tumours and Metastases, Muscles, Biomechanics, Robotics, Paraplegics and Clinical Orthopaedics.

Balgrist Campus

In the general ward and semi-private rooms, visiting hours are from 10 am to 8 pm daily. Visiting hours are unrestricted for patients in private rooms. Parents may visit their children at any time. We would ask for your understanding, and that of your visitors, as doctors and nurses may still be carrying out their rounds and treatments during visiting hours. In the intensive care unit and recovery room, visits are by agreement with the care team. In rooms containing several beds, please be considerate towards other patients.

Walking sticks are available for sale at Balgrist Tec AG’s specialist equipment store. However, walking sticks are not available for rent.

The store itself is open as follows:
Monday to Thursday: 8 a.m.–5.15 p.m
Friday: 8 a.m.–4.30 p.m.
+41 44 386 58 05

Outside these hours, you can order walking sticks at the reception desk by the main entrance (limited range).

On behalf of the University of Zurich, we train future physicians and are thus a teaching institution. We also train students and apprentices in other healthcare professions (e.g. nursing or physiotherapy). Unless you request otherwise, your case may be discussed in the presence of medical students. The students are subject to medical confidentiality.

Please respect the night-time quiet period between the hours of 10 pm and 6 am, particularly if using a mobile phone.

Letters, parcels and flowers will be delivered to your room as soon as possible after they arrive. You can hand letters to a member of the nursing staff or directly to the reception desk for posting.

While you are with us, your postal address is:
(Your name)
c/o Balgrist University Hospital
Postbox 1981
Forchstrasse 340
CH-8032 Zurich Switzerland

The Space of Stillness is open to any patients or visitors who seek a place to take a breath or to pray. You will find it on Level B in Building OK.

For health and safety reasons, Balgrist University Hospital is a non-smoking establishment. Designated smoking areas are available outside the clinic. Smoking is forbidden in front of the main entrance. We recommend that you avoid smoking during your stay in the clinic. Moderate alcohol consumption is permitted as soon as you are considered medically fit.

We also attend to your personal laundry. The service is provided free of charge for private patients, whilst patients with general or semi-private insurance will be billed.